Disaster Recovery Information - Hurricane Ida

Upper Dublin Township Contact Information
Residents can contact Upper Dublin Township at 215-643-1600. You may also email storm@upperdublin.net with any questions, concerns or storm-related information. 

The Upper Dublin Township Building was severely damaged in the storm and is closed for the foreseeable future. Township departments will be temporarily relocating to the office building at 370 Commerce Drive. We are not yet fully operational. When more information is available, it will be posted. 

If you have a police-related non-emergency question, please call the non-emergency line at 215-646-2101. If you are experiencing an emergency, call 9-1-1 immediately. The Police Department has temporarily moved to the Library at 520 Virginia Drive. They are fully operational.

Text 888-777 “MONTCOIDA” to sign up for text updates from ReadyMontco.

Building Inspector Weekend C0ntact Information
If you have a critical need for the services of the Township Building Inspector over the weekend please call 610-417-9150.

Major Disaster Declaration and FEMA Assistance
On September 10th, the Federal Emergency Management Agency (FEMA) announced that federal disaster assistance has been made available to the Commonwealth of Pennsylvania to supplement commonwealth and local recovery efforts in the areas affected by Hurricane Ida from August 31 to September 5, 2021.

Federal assistance programs may include but are not limited to rental assistance, repair or replacement of housing to a safe, sanitary, and functional standard (not pre-disaster condition), funds for other needs (e.g., vehicles, clothing, appliances, etc.), and low-interest loans.

Follow the below steps to start your recovery process and apply for assistance:

Step 1: Take photos of your damaged home and belongings.
Step 2: Make a list of damaged/lost items.
Step 3: If you have insurance, you must file a claim with your insurance company. If you do not have insurance, continue to Step 4.
Step 4: Gather and have ready the following information:

  • Social Security Number
  • Insurance Information: types of coverage (e.g., homeowners, flood, automobile)
  • Damage Information: description of the damage and your property
  • Financial Information: total annual household income, before taxes, pre-disaster
  • Contact Information: address/phone for damaged property and applicant
  • Direct Deposit Information (optional): FEMA may be able to deposit funds directly to your bank account (need bank name, type of account, routing and account #s)

Step 5: Apply for disaster assistance from FEMA using one of the below methods. The application deadline is Tuesday, November 9, 2021.

Step 6: You will be contacted by a FEMA inspector, who will schedule an appointment to visit your property to confirm your eligibility for assistance. 

  • NOTE: FEMA inspectors come from all over the country using phones from various area codes. If you apply for assistance, be prepared to answer your phone when called, even if it is from a number that you do not recognize.

Step 7: If recommended by FEMA or if you believe you might be eligible, consider applying for a low-interest loan from the U.S. Small Business Administration (see the next section below for more information).

For additional information on the disaster declaration, visit https://www.fema.gov/disaster/4618.

Supplemental Resources

U.S. Small Business Administration (SBA) Disaster Assistance
In addition to the FEMA programs described above, low-interest disaster loans are available from the U.S. Small Business Administration for certain homeowners, renters, and business owners in Montgomery County. These loans may cover losses not covered by insurance or FEMA, as well as business operating expenses that could have been met had the disaster not occurred. Available loan types include:

  • Business Physical Disaster Loans: Loans to businesses to repair or replace disaster-damaged property owned by the business, including real estate, inventories, supplies, machinery, and equipment. Businesses of any size are eligible. Private, non-profit organizations such as charities, churches, private universities, etc., are also eligible.
    • Maximum individual loan amount: $2 million
    • Application deadline: November 9, 2021
  • Economic Injury Disaster Loans (EIDL): Working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, non-profit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster. These loans are intended to assist through the disaster recovery period.
    • Maximum individual loan amount: $2 million
    • Application deadline: June 10, 2022
  • Home Disaster Loans: Loans to homeowners or renters to repair or replace disaster-damaged real estate and personal property, including automobiles. 
    • Maximum individual loan amount: $200,000 for real estate/$40,000 for personal property
    • Application deadline: November 9, 2021

Interest rates are as low as 2.855% for businesses, 2.0% for non-profit organizations, and 1.563% for homeowners and renters (subject to SBA eligibility determination).

For a brief overview of the SBA application process, view the video to the right (desktop)/below (mobile) or on YouTube.

For complete program information and eligibility criteria, view the SBA's Disaster Loan Fact Sheet.

Apply for SBA assistance using one of the below methods:

  • Online at https://disasterloanassistance.sba.gov/ela
  • Via mail, call 1-800-659-2955 (1-800-877-8339 for deaf/hard of hearing) between 8 a.m. and 8 p.m., seven days a week, to request a paper application or download a copy at https://disasterloanassistance.sba.gov/elaCompleted applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155. 
  • In-person at a Disaster Recovery Center (DRC) - location and other details to be announced soon

Questions? Call 1-800-659-2955 (1-800-877-8339 for deaf/hard of hearing) between 8 a.m. and 8 p.m., seven days a week, or email disastercustomerservice@sba.gov.

Letter to residents regarding unsafe structures
Placard example
A note from Code Enforcement regarding property repairs

Re-Roofing & Building Permits
At this time, we are able to accept an application for your roof. However, please note that all roofing applications will be reviewed by the Building Inspector and a site inspection will be performed, if needed. After the result of the inspection and/or if the house has been struck by a tree or debris, or suffered wind damage, it may be determined that a structural engineer will need to evaluate the property to confirm the soundness of the property, prior to the permit being issued. This inspection is required to ensure that the house is in good structual condition and has no damage.

Citizen Emergency Fund Donations
The Upper Dublin Citizen Emergency Fund created to provide relief to distressed persons in Upper Dublin Township facing a critical, immediate need for food, shelter, medical care or clothing for their health and well-being. If you would like to donate, please send a check (made payable to Upper Dublin Citizen Emergency Fund) to Upper Dublin Township c/o Jonathan Bleemer, 370 Commerce Drive, Fort Washington, PA 19034. You can also donate online on our website's online store.

Check on your neighbors
Reminder: please continue to check on your neighors and friends and share updated Township information. If you know of anyone in particular need (i.e. elderly still in their homes without power, those with special financial issues, etc.), please contact the Township at (215) 643-1600. We will coordinate a wellness check.
Public Meetings
All public meetings will be held at 520 Virginia Drive. See our meeting webpage for more details and upcoming meetings.

Safety Information
Thank you to all volunteers in Upper Dublin who have been working tirelessly to help your neighbors and friends. It has been heart-warming to witness the amount of compassion and community among you all. We are #udstrong.

As you continue to help each other, please be mindful of a few safety tips:
1. Wear long sleeves, long pants and closed-toe shoes. Masks are a good idea.
2. Watch for glass, nails, sharp metal, splintered wood, and mold
3. Rest your body, drink plenty of water, and nourish your body with food

For those who are re-entering their homes to collect sentimental items, USE EXTREME CAUTION. Something may look structurally sound, but it may not be. Please feel free to contact the Code Enforcement Department (via email at storm@upperdublin.net) for guidance on safety or if you need help. We are here for you.

Debris Removal/Township Compost Site
The Compost Site will be open Saturday, September 18th from 8:00 a.m. to 12:00 p.m.

The compost site facility is located at 1128 Camphill Road next to Mondauk Manor Park. We will accept standard yard waste only. No trees, wood chippings or large limbs. Residents only - please bring your ID. No landscapers, contractors or clean-up companies.

Clean-Up and Tree Removal Companies

NOTE: The Township is not endorsing nor recommending any of the listed companies. This list of companies is of those that are local.

Reminder: call your insurance company to file a claim if you have not yet.

Debris Collection - Vegetative, Electronics, Large Appliances, Hazardous Waste, Construction Debris, and Household Garbage.
Montgomery County signed a contract for debris removal in Upper Dublin Township.

1. The crews began "sweeping" the Township on Wednesday, September 8th
2. The crews will continue sweeping the Township until all debris has been collected.
3. The collections will include ALL debris: vegetative, electronics, large appliances, hazardous waste, construction debris, and household garbage.
4. The debris collection will take place in the ENTIRE TOWNSHIP, not just in the areas previously marked as the "affected area."

Along with the outlined details below, please see this graphic for guidelines.

1. The crews will work seven (7) days/week and from sun-up to sun down.
2. There is no schedule for the collections. The crews will start at various locations each day and work their way through the Township.
3. Anyone with large appliances that need to be collected (refrigerators, washing machines, microwaves, etc.) should call (215) 643-1600 to add your address to the collection list. 
4. Please continue to put debris at the curb, but be sure that all items are within the 15' area.
5. All debris must be storm-related. NO SPOILED FOOD can be at the curb in these piles. Please use your brown totes in your normal collection.

1. Collections will take place in the entire Township.
2. Each type of debris (vegetative, electronics, large appliances, hazardous waste, construction debris, and household garbage) must be separated into piles. Please do not co-mingle items.
3. The contractors will not be cutting trees down or digging out stumps. All tree branches, leaves, logs, and plants must be placed within fifteen feet (15') of the curb/pavement.
4. Do not place any debris in the roadway, under power lines, or near trees, poles, or other structures.
5. Appliance doors must be sealed/secured (see #3 under "Details").
6. The contractors will not be entering properties past the 15' allowed for collection. HOWEVER: if any part of the debris are within the 15', the contractors will pull the item(s) the rest of the way for removal.
7. There will be no charge to the residents for these collections.
8. There will be no reimbursement to residents for tree removal work that has already been completed.

Township Event & Operation Updates/Changes
1. Township Building Inspectors, along with structural engineers, have been surveying damaged areas and properties (exterior-only evaluations). All damage indoors must be evaluated by your personal insurance agency and/or structural engineer. (Click this link for a list of structural engineers. Note: the Township does not endorse any of these companies/engineers.)
2. The Board of Commisioners Budget Workshop scheduled for Tuesday, September 21st has been postponed to a date TBD.
3. Normal bulk trash and cardboard collection operations have not yet resumed. 
4. The Compost Site will be open this Saturday (September 18) from 8:00 a.m.-12:00 p.m. (noon)

President Joseph R. Biden, Jr. Approves Pennsylvania Disaster Declaration
"Today, President Joseph R. Biden, Jr. declared that a major disaster exists in the Commonwealth of Pennsylvania and ordered Federal assistance to supplement commonwealth and local recovery efforts in the areas affected by the remnants of Hurricane Ida from August 31 to September 5, 2021.

The President’s action makes Federal funding available to affected individuals in the counties of Bucks, Chester, Delaware, Montgomery, Philadelphia and York."

Read the full release here: https://www.whitehouse.gov/briefing-room/statements-releases/2021/09/10/president-joseph-r-biden-jr-approves-pennsylvania-disaster-declaration/

Residents and business owners who sustained losses in the designated counties can begin applying for assistance by registering online at http://www.DisasterAssistance.gov or by calling 1-800-621-FEMA(3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired.  The toll-free telephone numbers will operate from 7:00 a.m. to 9:00 p.m. (local time) seven days a week until further notice. 

MontCo Recorder of Deeds Provides Deeds to Homeowners Devastated by Ida Free of Charge
Homeowners: if your original deed was destroyed and you need a certified copy, copies can be obtained from the Recorder of Deeds office in a number of ways. Read more on the MontCo website.

Trash, Recycling & Yard Waste Collection

  • For normal collections: any roads or homes that are missed by Township trucks in their first pass WILL be collected either later that day or the following day. There are some roads that are still blocked. If you have any questions or concerns, call (215) 643-1600.
  • For normal collections: residents who do not have brown totes should place all trash in trash bags (kitchen bags or black trash bags are acceptable), and those without green totes should use yard bags. TRASH RULES: up to 5 bags per household; each bag must be less than 50 pounds; NO housing or building materials. YARD WASTE RULES: up to 10 bags/bundles; bundles must not exceed 5' in length and 50 pounds; branches with a diameter greater than 5" will not be taken. This is only for residents areas affected by the hurricane/tornado.

Damage Assessment Information
What to do if your property (residence or business) was damaged:

    1. Fill out this form: https://veoci.com/veoci/p/links/MontcoDamageAssessmentForm (only one submission per household).
    2. Report the damage to the township via this email address: storm@upperdublin.net or pleonard@upperdublin.net.
    3. If you have any further questions, call (215) 643-1600.
    4. If you need assistance, call the Hurricane Ida Crisis Cleanup Hotline: (844) 965-1386 -- Assistance provided: Cutting fallen trees; removing affected drywall, flooring, and appliances; tarping roofs; mitigating mold. NOTE: These services are performed by volunteers and will be provided at no cost to the resident. Service is not guaranteed, however, as resources are limited. 

Township-Approved Electrial Inspection Agencies

List of Contractors - Updated 9/7/2021(*note: the Township is not endorsing nor recommending any of the listed companies/contractors)

Structural Engineers

Mental Health Support
Montgomery County Mobile Crisis provides support 24 hours a day, 7 days a week at 1-855-634-HOPE (4673). This service is available to anyone in Montgomery County, including children, teens, adults, and families.

What You Can Do

  • Click this link to view a list of volunteers (organizations and individuals) who have contacted the Township and are ready and willing to help.
  • If you know of anyone in particular need (i.e. elderly still in their homes without power, those with special financial issues, etc.), please contact the Township at (215) 643-1600 and anonymously add those names to our list. We will coordinate a wellness check.
  • At this time, the Township is not collecting donations. Please contact local faith-based or community groups to see if they are accepting donations and/or if you can help dispearse donations to those in need.

Donations & Volunteers
Any donations or needs for your pets, contact Amy from aegnatovich@yahoo.com.

Please spread the word and check with your neighbors to see if they could use any help. If you know of anyone in particular need (i.e. elderly still in their homes without power, those with special financial issues, etc.), please contact the Township at (215) 643-1600 and anonymously add those names to our list. We will coordinate a wellness check. 
If you are interested in volunteering, please visit your closest neighborhood park to help pick up trash and debris.  Trash and other debris can be piled in one location in the park for Upper Dublin Township's Parks Department to pick up. Please bring your own trash bags. Do NOT bring or use chainsaws in the parks.

Water Quality
The Township spoke with water suppliers on Saturday, 9/4/2021. All three (AQUA, Ambler Borough, & North Wales Water Authority) confirmed that there are NO ISSUES WITH WATER QUALITY.

Aqua Pennsylvania asked customers in Montgomery and Chester counties Thursday (Sept. 2) “to discontinue nonessential water use until further notice” while it “works to restore normal operations at two major water treatment plants” damaged by Tropical Storm Ida flooding. The request applies across its southeastern Pennsylvania service area. Aqua said it had to shut down its Pickering East and West water treatment plants in Phoenixville due to heavy rainfall, flooding and loss of power. It successfully returned a portion of the Pickering East plant online, but as flood waters have subsided its professionals determined the extent of damage was “greater than previously thought.” Those who have automatic lawn sprinklers are advised to turn them off. To contact AQUA use 877-987-2782 or email custservreply@aquaamerica.com

Old News:

Pop-Up Community Meeting - Friday, 9/10/2021
Friday, September 10th at 4:00pm -  Loch Alsh Avenue at the flag pole in front of UDHS.
Township and School District representatives gave updates. There was a Q&A.

Neighborhood Pop-Up Meetings - Saturday, 9/4/2021
Three pop-up neighborhood meetings (Fort Washington, Stuart Creek & Joel Drive) occurred on Saturday (9/4/2021) with Township and PECO representatives. Updated information was shared and there was a Q&A with residents.

Montgomery County Multi-Agency Resource Center (MARC)
Montgomery County will operate a Multi-Agency Resource Center (MARC) for residents affected by Hurricane Ida. The MARC will be open on Wednesday, September 8th from 12 noon to 7:00 p.m. and on Thursday, September 9 from 9:00 a.m. to 5:00 p.m. At the MARC, residents will have access to representatives from non-profit disaster relief organizations; municipal, County, and State emergency management agencies; elected officials; and various County and State government human services agencies. 

The MARC will be located at 2 W. Lafayette Street, Norristown, PA 19401, the headquarters of the Montgomery County Intermediate Unit. Parking will be available on site. The MARC is also within walking distance of SEPTA’s Norristown Transportation Center, providing access to numerous bus routes and the Norristown High Speed Line. Regional Rail service on the Manayunk/Norristown Line remains suspended as crews repair damage caused by Hurricane Ida.

For more information from Montgomery County, please visit www.montcopa.org/ida.

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